Helped Over 500,000 patients with 98%+ satisfaction.

About

Rated as Top 5 Second Opinion Telemedicine
services in the world. - HEALTHLINE
Overview
Team
The Science
Ethics

The DoctorSpring Way

There’s an old way to do health care. Booking Doctors as if they are all specialists are alike. And making treatment choices with limited information.

And then there’s the DoctorSpring way. Informed medical decisions on every step for better outcomes.

We use our understanding of conditions, disease-specific patient journeys (right from chief complaints to outcomes) to develop protocols and algorithms that help your choose the most suitable Doctor, Make choices among treatment options and choose Hospitals.

Doctor Match

Our Doctor’s Expertise Match helps you choose the best Doctor for your condition rather than generically qualified in the speciality. We use

Data-driven analysis of their field of expertise, their performance on decision-factors for your treatment and their experience in treating similar patients.

Clinical understanding of your case that is which doctor type is most suitable to your condition and medical history - Ex. Pain specialist or Orthopedic Surgeon or General Physician for back pain. There avoid the overuse of invasive, costly procedures when less costly ones will suffice.

Treatment Match

With 86% of treatments there is no clear best choice - the best option depends on how you value the known benefits, harms, compromises plus scientific uncertainties about the effects of different options and their medical outcomes.

DoctorSpring's Clinical Protocols and Guides give you an understanding of your medical journey till then and a list of relevant clinical questions to ask your new physician during the visit.

When presented with options about treatment, the patient again uses these clinical protocols and guides, experiences of patients like them, and second-opinions at DoctorSpring to make informed choices.

Online Consultations, Triage & Asynchronous medicine – When a patient starts an online consultation with us we use these treatment protocols to evaluate the urgency of the condition and the kind of intervention needed. Using asynchronous online communication, we help patients consult best-match Doctors without the barriers of distance.

Hospital-clinic Match

The conventional wisdom of good hospitals and bad hospitals is real. But even within the hospital, some specialists are better than their peers, and thus we match hospitals & clinics in conjunction their Doctors.

We evaluate the Hospitals and Clinics for expertise in the treatment applicable to you (The techniques, the number of procedures, the outcomes being the key parameters) as well as the expertise in overall speciality (Number of admissions, surgeries, Number and quality of Doctors, Surgeons being the key parameters).

You can then choose the hospital by evaluating their cost and expertise vis a vis their peers.

What data do you use in the algorithm of Provider match for Doctors, Hospitals, Clinics?

To calculate your matches, we analyze the data on the following parameters -


1. The provider’s field of expertise with the patient's condition, Number of similar patients the doctor has seen.


2. Their performance of decision-factors applicable for your condition or treatment. Decision-factors define the expertise for treatment – like multiple pregnancies in an IVF cycle, the success rate for challenging cases. Or percentage of outpatient surgeries for Hernia, Gallbladder removal.


3. The success of similar patients with that provider and Outcomes of patients we have tracked.


4. The patient's age, medical history, gender. Ex - for certain conditions, patients searching online will often look for the wrong type of physician. For example, back pain can be treated by many different physician types—pain specialists, physical therapists, chiropractors, orthopedic surgeons, neurosurgeons or PCPs


5. The Doctor's sub-specialty interests, training, experience, qualifications, affiliations, awards and publications.


6. Peer review of Doctors and same-specialty experts.


How does the algorithm improve with time?

1. We learn from experiences of patients with providers - patient journeys like yours and their clinical outcomes.


2. More data on the performance of Doctors on decision-factors applicable for the treatment.


3. Hospital data of procedures their Doctors are performing.


Why hasn’t this been done before? Why now?

1. It is simply easier to rate Doctors on parameters like appointment times kept, patient satisfaction parameters like mannerism, staff, clinic quality which have zero correlation to physician quality or improved health outcomes.


2. It is easier to map Doctors as per their specialities rather than match Doctors as per patient needs, their medical history. Lack of understanding of Doctors’ expertise leads to the sameness of all Doctor Profiles in a speciality with misleading information about their capabilities and services offered by them.


3. Using Doctor as referrals sources to specialised Doctors doesn't factor in clinical performance and variations in patient cases for seemingly similar health issues.


4. Like other decisions, patients are increasingly starting their medical decision-making online. Eroding trust in institutions and ease of online information (often misleading) has made patients sceptical of Hospitals and Doctors alike.


Ask a Doctor Online Now
 19 Doctors Online